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Terms & Conditions for Donations

Welcome to HelpAge Sri Lanka. By making a donation through our website, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Donation Types

HelpAge Sri Lanka accepts both one-time and recurring (monthly) donations. By selecting a recurring donation option, you authorize HelpAge Sri Lanka to charge your payment method automatically on the chosen schedule until you cancel the donation.

2. Refund Policy

Donations are generally non-refundable. However, in cases of mistaken payments or duplicate donations, you may request a refund by contacting HelpAge Sri Lanka at the contact information provided below. Refund requests will be evaluated and processed at the sole discretion of HelpAge Sri Lanka.

3. Payment Processing

All donations are processed securely through our payment gateway. HelpAge Sri Lanka does not store any credit or debit card information on its servers. Payments are processed in accordance with the terms and conditions of the selected payment provider.

4. Tax and Legal Compliance

HelpAge Sri Lanka complies with all applicable laws regarding charitable donations in Sri Lanka. Donors may be eligible for tax deductions as per Sri Lankan law. It is the responsibility of the donor to ensure compliance with any tax regulations applicable to them.

5. Use of Donations

All donations received by HelpAge Sri Lanka will be used exclusively to support the organization’s charitable programs, initiatives, and administrative costs. Donations will not be used for personal gain or unrelated purposes.

6. Privacy

HelpAge Sri Lanka respects your privacy. Donor information, including name, contact details, and donation history, will be kept confidential and used solely for administrative purposes and communication regarding donations.

7. Limitation of Liability

HelpAge Sri Lanka is not liable for any indirect, incidental, or consequential damages arising from your donation. While we make every effort to ensure the security and proper processing of your donations, HelpAge Sri Lanka cannot guarantee uninterrupted access to the donation platform.

8. Amendments

HelpAge Sri Lanka reserves the right to amend these Terms & Conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

9. Contact Information

For any questions, refund requests, or other inquiries regarding donations, please contact us: